Complaint Letter Purchase

Sample Complaint Letter Regarding No Purchase against Commitment to Dealer / Distributor /Customer in word/.doc Format

Ref.:

To

( The Dealer’s Name )

                   Sub : Commitment Plan Advance

With reference to above, we observe that there is no billing to you in last 90 days and presently we are having a balance of Rs. _____________ in your CPA account with us.

1.           In this regard, you are also aware of the Company’s policy to have a minimum CPA of Rs. 50000/- for dealing in _______________ or Rs. 25000/- for dealing in __________________.  Since your CPA is lower than these limits, please remit the balance CPA and resume the business within 15 days from the date of this letter.

2.           Since you are not operating your account with us for more than 90 days, you are requested to resume the business within 15 days from the date of this letter.

3.           If you do not wish to resume the business in stipulated period as mentioned in Point No. 1 or 2 above, as the case may be, kindly send an application for refund of the CPA within 15 days from the date of this letter.  Otherwise, the CPA amount shall be transferred to Advance from Customer’s Account.  Please note that this advance shall not attract any advance.

We trust, you shall resume the business on mutually agreed terms and conditions with us immediately.

Please acknowledge receipt of this letter.

Please tick whichever is applicable i.e. Point No. 1 or 2.