Clear Customer Account in SAP T Code - F-32

Clear Customer Documents in SAP

Used to clear open items from one Customer account.

Business Process Description Overview:-

This function differs from posting with a clearing transaction or posting with a payment in the following ways:

  • You do not need to enter a document header 
  • You can only clear open items from one account 
You can use this function to clear debits and credits that balance to zero (for example, invoices and payments that you have already entered). 

T Code :- F-32

Input - Required Fields
Field Value / Comments
See required fields under each table below

Output – Results
Customer is blocked  (or cancel the block) from posting and / or order processing

Procedure Detail 

1.1. Access Clear Customer Transaction by:

Via Menus
Accounting -> Financial Accounting  ->  Accounts Receivable  ->  Account  ->  Clear

Via Transaction Code

1.2. On screen “Clear Customer: Header Data” Screen, enter information in the fields as specified in the below table:

Field Name
User Action and Values
Customer Account Number
Enter the Customer account number to clear or select from the Drop Down Menu.
Company Code
Enter the company code
Clearing Date

Defaults to current date

Defaults to local currency

Defaults by system
Open item selection
-       Normal OI
- Special G/L indicator
Select to clear the Open item of Normal GL or the Special GL
Additional selections

Additional selections can be specified

(Note: On Above table in column “R/O/C”, “R” = Required, “O” = Optional, “C” = Conditional) 

Select process open items to activate the necessary open items to clear.

1.3. On screen “Clear Customer: Process Open Items” Screen, specify which open items to select. 
  • To Display the open items for processing, double-click on the line item. Use the green arrow to go back to the process open items screen. 
  • Process the open items by choosing and then activating the necessary open items. To Select an open item, place the cursor on the line item and click the Select item icon. 
Note:  Processing is the last step before posting a clearing document. The system takes tolerances, which are acceptable payment differences, into account when posting clearing documents. Depending on your system configuration, the system posts small differences between debits and credits to an account for underpayment or overpayment. Your system administrator defines the limit of acceptable underpayment or overpayment. See Payment Differences for more details. In general, you should try to choose and process open items so that the debits equal the credits.

When the line item(s) you enter and the open item(s) you process have debits equal to credits, you can post a clearing document. For example, if you enter a Customer payment for Rs.1000, you must choose and process Customer open items that equal Rs.1000. If your system has a 1% tolerance, then you can clear open items with a value from Rs.990 to Rs.1010.

In processing open items, you can:
  • Activate or deactivate an open item
  • Activate or deactivate cash discount
  • Maintain cash discount amounts
  • Enter partial payments or residual items 

Once the debits equal the credits, choose Account Clear.  The system assigns the clearing date and clearing document number to each open item cleared.

The Not Assigned amount shows the difference between the amount to be cleared and the net total of the active open items selected for clearing so far. 

1.3. Select the “Save” icon to save the changes. 

1.4. Select Yellow up Pointing Arrow or Shift F3 to return to the Main Accounts Payable Menu.


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