Sample Template Example of Business Apology Letter for Late Delivery in Word / Doc / Pdf Free Download
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EMAIL RESPONDING
TO JUSTIFIED COMPLAINT: INCORRECT SHIPMENT
[DATE, ex. Wednesday, June 11, 2016]
[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME,
ex. John Smith],
I want you to know that we value
your business greatly. Please accept my
apologies for our incorrect shipment to you on [DATE, ex. Tuesday]; [STATE WHAT
YOU WILL OR HAVE ALREADY DONE, ex. I will immediately ship the balance of your
order and arrange for the incorrectly-shipped items to be picked up on
delivery. Your order should arrive this
Friday.]
I sincerely apologize and hope
that you will call me at XXX-XXXX if there is anything I can do to minimize the
inconvenience this has caused you.
Sincerely,
[YOUR NAME, ex. Jill Jones]
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