Sample Template Example of Apology Replacement Damaged Goods Letter in Word / Doc / Pdf Free Download
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RETURN
PRODUCT ACKNOWLEDGEMENT: DAMAGED GOODS, REPLACEMENT SENT
[DATE, ex. Wednesday, June 11, 2015]
[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME,
ex. John Smith],
I understand that your [PRODUCT,
ex. Magnaflux compressor] (invoice #[INVOICE NUMBER]) was delivered in an
unacceptable condition. I will immediately ship to you a replacement. {STATE INCENTIVE, ex. Since I am embarrassed
by this matter, I will discount the replacement order by 5%. The difference will be credited to your
account}
Call me at
XXX-XXXX if I may be of any other assistance.
Sincerely,
[YOUR NAME, ex. Jill Jones]
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