Complaint Letter Format for Poor Service

Sample Example Template of Complaint Letter Format to Transport Company for bad service in word/ .doc in India

RSL/TCI/2013-14

August 19, 2013

M/s Transport Corporation of India

14/1 J K Road

Mumbai – 420 215

Attn : Mr Ajay Rao

Dear Sir,

Ref : Your Challan No.25481 dtd.03.08.13

        Truck No.MH-01-0012

Sub : Despatch of loose consignment through Pune

We are sorry to inform you that as per your above referred Challan loose consignments sent to our Works vide your LR No.58741 have not been delivered to our Works till date. The consignments were sent/despatched on 03.08.13 via Pune and reached Pune on 6/7^th August, 2013, but consignments are lying at your Pune godown for more than 12 days and no arrangement has been made to despatch the same to our Works despite of our regular follow up with you. We had requested to despatch the material through Pune to meet out our urgency but the very purpose has failed because of your lethargy and negligence.

In past also this has been reported and now if you continue to do so in future we will be forced to make alternative arrangement and you will be solely responsible for the same. We are really very sorry to get such poor service from your end.

As per our understanding all the loose consignments should reach our Factory within a week from the date of despatch.

Hope you will improve your service immediately for regular business in future.

 

Thanking you,

Yours faithfully,

For Rocket Sales Ltd.

Neetu Singh

General Manager - Purchase

Complaint Letter Format for Poor Service in Word