Sample First Information Report (FIR) Form / Letter in India for Customer Quality Complain Free Download in word/ . doc in English
Customer Complaint (First Information Report)
Complaint No. : | Date : | |||||||
Regional Office : | Customer Name: | |||||||
Product Name | Quantity Supplied | Quantity Rejected | Material Size | Invoice No. | Despatch Date | |||
Nature of Problem (State the detailed problem or attach a sheet received from party | Appearance : | |||
Area of Application | ||||
Problem observed by customer during (Put a tick) | q | q | q | q |
Other information (Put a tick on the relevant option):
Regular customer | q Yes / No q | Supplied for 1st time | q Yes / No q |
Last supply performance | q OK / Not OK q | Nature of supply | q Direct / Stockiest q |
Rejected material sample | Arranged / Could not be arranged / Can be arranged | ||
Any other information | |||
Name, Signature & Date of initiator | |||
Sl. No. | Comment by | Content | Signature & Date |
1 | HOD (MKT) | ||
2 | Sales Coordination | ||
3 | Instruction of Unit Head to QA | ||
4 | QA findings (attach report if required) | ||
5 | Action taken by plant | ||
6 | Feedback to customer by MKT | ||
7 | Final closure report by MKT(HOD) in Sl.No.1 |
0 comments:
Post a Comment